Un-MaskedUn-Masked

Airport Accessibility – Know Before You Go

Helping neurodivergent and disabled travellers travel with more confidence.

Airports can be busy, noisy and overwhelming, particularly for neurodivergent travellers and people with visible or hidden disabilities. Un-Masked helps you discover what support is available before you travel — because knowing what to expect can make all the difference.

What We Look For

  • Neurodiversity & Autism Support
  • Hidden Disability Support
  • Quiet & Sensory Spaces
  • Wheelchair & Mobility Assistance
  • Accessible Security
  • Changing Places & Accessible Toilets
  • Assistance Dogs
  • Staff Training
  • Pre-Travel Information
  • Traveller Feedback

10 UK Airports Leading the Way in Accessible Travel

Un-Masked Accessibility Ratings are independent assessments and are not official CAA ratings or endorsements.

Manchester Airport terminal

Manchester Airport

CAA RatingVery Good
Un-Masked RatingComing soon
East Midlands Airport terminal

East Midlands Airport

CAA RatingVery Good
Un-Masked RatingComing soon
Bristol Airport terminal

Bristol Airport

CAA RatingVery Good
Un-Masked RatingComing soon
Newcastle International Airport terminal

Newcastle International Airport

CAA RatingVery Good
Un-Masked RatingComing soon
London Luton Airport terminal

London Luton Airport

CAA RatingVery Good
Un-Masked RatingComing soon
London Gatwick terminal

London Gatwick

CAA RatingVery Good
Un-Masked RatingComing soon
Birmingham Airport terminal

Birmingham Airport

CAA RatingGood
Un-Masked RatingComing soon
Edinburgh Airport terminal

Edinburgh Airport

CAA RatingVery Good
Un-Masked RatingComing soon
Liverpool John Lennon Airport terminal

Liverpool John Lennon Airport

CAA RatingVery Good
Un-Masked RatingComing soon
London City Airport terminal

London City Airport

CAA RatingVery Good
Un-Masked RatingComing soon

Your Experience Matters

The official information tells us what should happen. You can tell us what actually happened.

Have you travelled through one of these airports with autism, ADHD, a sensory difference, physical disability, hidden disability or another accessibility requirement?

Were staff helpful? Was the quiet space actually quiet? Did anything make your journey particularly good — or unnecessarily difficult?